Security and privacy
Privacy isn't an option, it's the starting point.
Soufflia is built for fields where your conversations are nobody's business but yours.
Processed in Europe
Today, audio is transcribed in the cloud through our relay in Europe, under GDPR. No opaque transfer outside the EU.
No resale
Your conversations feed no third-party model and are never resold. Your subscription funds the service, full stop.
You stay in control
Your transcripts and history are stored on your Mac. You export or delete your data whenever you want.
Where your data goes
Your data's journey, in plain terms.
Captured on your Mac
Both voices are captured separately, for the duration of the meeting.
Transcribed in Europe
In Standard mode (default), audio is transcribed in the cloud through our relay in Europe, then deleted. Local audio mode, coming soon, will transcribe on your Mac.
You stay in control
The transcript produces the suggestion, in Europe. Nothing is resold, and you export or delete your data at any time.
What happens to your data?
The truth, mode by mode.
Soufflia offers several privacy levels. Here's what stays local and what's processed in Europe, for each one.
| StandardDefault mode | Local audioComing soon | Maximum privacy (offline)Coming soon, optional | |
|---|---|---|---|
| Audio | Transcribed in the cloud through a relay in Europe. Leaves your Mac, then deleted after processing. | Transcribed on-device (Whisper). Never leaves your Mac. | Transcribed on-device. Never leaves your Mac. |
| Transcript | The transcript and your context are sent to the LLM, in Europe, to produce the suggestion. | Stays on your Mac; only a minimal text excerpt goes to Europe for the suggestion. | Stays entirely on your Mac. |
| Suggestions (LLM) | Generated by an LLM hosted in Europe. | Generated by an LLM in Europe, from a minimal text. | Generated by a local model, simpler. No web search. |
| Storage | Stored locally on your Mac. Export and delete at any time. | Stored locally on your Mac. Export and delete at any time. | Stored locally only. |
| Processing location | European Union (transcription relay and LLM), under GDPR. | Transcription on your Mac; suggestions in Europe. | 100% on your Mac. Nothing leaves. |
- Fallback rule : Standard
- Connected mode by default: no silent degradation, remote processing is part of the stated behaviour.
- Fallback rule : Local audio
- If the hardware can't run local transcription, Soufflia tells you and asks for explicit consent before any remote processing. Never a silent switch to the cloud.
- Fallback rule : Maximum privacy (offline)
- No switch to the cloud: a feature that needs the network is disabled, never silently degraded to remote processing.
Your audio never leaves your Mac.*
This claim only holds for Local audio mode (coming soon), where transcription runs on-device.
* If the hardware can't run local transcription, Soufflia tells you and asks for explicit consent before any remote processing. Never a silent switch to the cloud.
Our commitments, whatever the mode
- No resale of your data, ever.
- Remote processing only within the European Union, under GDPR.
- Export and delete your data at any time.
- No bot joins the call: your counterparts see nothing.
Compliance
Compliant by design.
GDPR
Clear legal basis, participant information, limited retention, and rights of access, rectification and erasure respected.
EU AI Act (art. 50)
Applicable on 2 August 2026: transparency about AI-generated content. Soufflia is built for disclosure, not stealth.
Consent to recording
We help you inform your counterparts. No stealth mode: transparency is a design choice, and a trust argument.
Technical security
The details that matter.
- Secrets stored in the macOS Keychain, never in plain text.
- Encryption of data in transit and at rest.
- Export and delete your data in one gesture.
- No bot joins the call: your counterparts see nothing.
Security FAQ
Your questions about privacy.
Today, in Standard mode (default), audio is transcribed in the cloud through our relay in Europe, then deleted. The transcript produces the suggestion, in Europe. Nothing is resold, and your data is stored on your Mac.
By default, no: transcription happens in the cloud, in Europe. Local audio mode (on-device transcription, via Whisper) is in the works: audio will then never leave your Mac.
No. Soufflia is built for transparency and helps you gather consent. See our consent guide.
Yes, at any time, from the app. Deletion is permanent.
Yes, a data processing agreement (DPA) is available for teams. Contact us.
Live help, no compromise on your data.
Processed in Europe. GDPR-compliant. 7-day trial, no card.